Serving medical, dental & pharmacy clinics across Ontario info@itinical.ca+1 365-358-1551
End-to-end IT for clinics

Clinic IT Services

Everything your clinic's technology needs, from daily support to identity, devices, EMR, and network — managed under one predictable plan.

15
Managed services
IT support, identity, devices, EMR, network, and hardware.
Unlimited
Remote support
No caps on remote tickets under any plan.
Fast
Onsite response
When remote support isn’t enough, we come to you.

Network & Connectivity

Secure WiFi: Guest & Internal

Two separate networks on the same access points, so visitors get internet and nothing else.

  • Guest and internal WiFi zoning with VLAN isolation
  • Guests blocked from every internal system
  • Captive portal with terms of use for guests
  • Passwordless staff WiFi: 802.1X with certificate-based authentication (EAP-TLS)
  • Local certificate authority, certificates pushed to managed devices
  • Lost device? Revoke its certificate instantly

Firewall & Cyber Security

Default-deny policy: only the traffic your clinic actually needs is allowed in or out.

  • Least-privilege inbound and outbound rules
  • Intrusion prevention, DNS and web filtering
  • Geo-blocking and threat-feed blocking
  • Logging, alerting and scheduled rule reviews

Redundant Internet for Critical Clinics

Multiple internet providers working together, so one outage never stops patient care.

  • Two or more ISPs from different providers
  • Load balancing across all links
  • Automatic failover in seconds
  • Link monitoring and outage reporting
  • Built for the highest availability targets, scoped in your assessment

Site-to-Site & Remote VPN

Connect locations together and let doctors and staff work securely from anywhere.

  • Encrypted site-to-site VPN between clinics and offices
  • Remote VPN for doctors and employees
  • MFA and device-certificate checks on every connection
  • Access limited to the resources each person needs

Microsoft Cloud & Identity

Microsoft 365 Packages

Email, Teams, SharePoint and Office apps, licensed and managed by a Microsoft partner.

  • Licensing and right-sized plan selection
  • Business email, calendar and Teams setup
  • Tenant hardening and Secure Score tuning
  • DKIM, DMARC and SPF configured

Windows 365 Cloud PC

Your clinic desktop in the cloud. Open it from any device, anywhere in the world.

  • Works on laptop, phone or tablet
  • Same desktop, apps and files every time
  • Nothing stored on the personal device
  • Ideal for remote doctors and locums

Identity & Conditional Access (Entra ID)

One identity per person, with enterprise-grade control and compliance.

  • Single sign-on across your applications
  • MFA and passwordless sign-in
  • Conditional Access: only your business-managed devices reach your data
  • Audit logs to support compliance

Device Management (Intune)

Every device set up, updated and protected the same way, without touching it.

  • Zero-touch Autopilot deployment
  • Push applications and remove them remotely
  • Windows updates and patch management
  • Compliance policies and BitLocker enforcement

Security & Data Protection

EDR, Antivirus & Email Security (Defender)

Modern protection that detects, contains and responds to threats.

  • Endpoint detection and response (EDR)
  • Antivirus and anti-malware
  • Email security: phishing, malicious links and attachments
  • Alerts reviewed by our team

BitLocker Disk Encryption

If a laptop is lost or stolen, the patient data on it stays unreadable.

  • Encryption enforced through Intune
  • Recovery keys stored securely in Entra ID
  • Compliance reporting for every device

OneDrive Backup & Recovery

Desktop, Documents and Pictures protected automatically.

  • Known Folder Move for all users
  • Version history and deleted-file recovery
  • Files follow the user to any new device

Managed Domains

Your company name on the web and in every email address.

  • .ca, .com and many other top-level domains
  • Registration, renewal and DNS management
  • Email authentication records kept correct

Clinic Applications & Support

EMR Optimization & Single Sign-On

One identity for everything your clinic team uses.

  • EMR performance and workflow tuning
  • SSO integration for your applications
  • Printer, scanner and share configuration
  • Support for Telus PS Suite, Accuro, OSCAR and more

Unlimited Unattended Remote Access

We fix and patch after hours, so your team starts the day with working computers.

  • Enterprise-grade remote support tooling
  • After-hours patching and troubleshooting
  • Unlimited remote sessions
  • Fast onsite response when needed

Hardware at Cost

Workstations, laptops, firewalls and access points at our cost.

  • No markup on hardware
  • Leasing options available
  • Configured and deployed before it arrives

Not sure which services your clinic needs?

Book a free assessment and we’ll map out exactly what your clinic needs — no obligation.

Book a Free Clinic IT Assessment
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